Empower your hotel team with industry-approved training designed to elevate service standards, enhance guest satisfaction, and drive operational excellence.
Hospitality Professionals Enrolled
Trusted by hospitality professionals and teams around the world
Industry-Driven Training
Developed specifically for hotel teams, focusing on real-world guest service, safety, and operational excellence.
Flexible Online Learning
Self-paced courses accessible anytime, anywhere — perfect for busy hospitality schedules and teams.
Professional Certification
Hospitality professionals receive a recognized certificate upon completion, affirming their expertise in five-star service.
Learn to handle emergencies, ensure guest safety, and apply crisis protocols using proven hospitality best practices.
Build practical skills in hotel management, covering daily operations, systems, and guest service excellence.
Master hotel guest service by building rapport, exceeding expectations, and creating memorable stays.
Elevate your service approach by mastering creative, guest-focused gestures that leave lasting impressions.
Build cultural awareness and inclusive service skills to delight and respect diverse hospitality guests worldwide.
Enhance guest satisfaction by mastering rapport-building, active listening, and service recovery in hospitality.
Master hotel guest service by building rapport, exceeding expectations, and creating memorable stays.
Pay per course · Flexible learning
Ideal for hospitality professionals looking to upskill in specific areas or focus on targeted development.
Access to one selected course
12-month unlimited access to course
Self-paced online learning
Ideal for individual skill development
Industry-recognised certificates (LinkedIn-shareable)
⭐ Most Popular Choice for Hospitality Teams
Best Value for Teams & Hotels • 15 Licenses • Full Course Access • One Flat Rate
A comprehensive training solution for hospitality teams seeking consistent, five-star service standards across departments.
Full access to all 7 signature courses
15 staff licenses included*
12-month unlimited access to all courses
Self-paced online learning
Centralised team skill development
Industry-recognised certificates (LinkedIn-shareable)
Pay per course · Flexible learning
Ideal for hospitality professionals looking to upskill in specific areas or focus on targeted development.
Access to one selected course
12-month unlimited access to course
Self-paced online learning
Ideal for individual skill development
Industry-recognised certificates (LinkedIn)
⭐ Most Popular Choice for Hospitality Teams
Best Value for Teams & Hotels • 15 Licenses • Full Course Access • One Flat Rate
A comprehensive training solution for hospitality teams seeking consistent, five-star service standards across departments.
Full access to all 7 signature courses
15 staff licenses included*
12-month unlimited access to all courses
Self-paced online learning
Centralised team skill development
Industry-recognised certificates (LinkedIn)
⭐ ⭐ ⭐ Trusted by Hospitality Professionals Worldwide
Immediate Improvement in Guest Interaction
"TrueHotelAcademy helped me refine the way I communicate with guests and lead my team. The training is practical, relevant, and easy to apply the very next day. Our guest satisfaction scores noticeably improved."
Sofia Martínez
Front Office Manager
Clear, Actionable Training for Daily Operations
“The courses broke down complex hospitality concepts into simple, real-world techniques. I feel more confident managing my team and maintaining five-star standards across our department.”
Daniel Herrera
Housekeeping Supervisor
Perfect for Growing in the Hospitality Industry
“The program gave me a strong foundation in service excellence and guest rapport. The examples and scenarios feel authentic to the hospitality world. I’ve gained skills that genuinely elevate my daily work.”
Alyssa Chen
Guest Services Agent
Stay informed with exclusive training insights, industry updates, and valuable resources designed for hospitality professionals.
Stay informed with exclusive training insights, industry updates, and valuable resources designed for hospitality professionals.
No spam — just practical hospitality tips, exclusive offers, and occasional free e-books.
Empowering hospitality professionals with practical, industry-tested training designed to elevate guest experiences and operational excellence. Our courses help teams deliver consistent, five-star service—every day, in every department.
Any Questions?
Reach out to our support team for assistance with courses, bulk licenses, or general program information.